Terms & Conditions

Welcome to the Jawbone Tools website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General Information

These Terms and Conditions apply to all users of the Jawbone Tools website, including but not limited to customers in Canada and the United States. If you do not agree with these terms, please refrain from using our website.

Products and Pricing

All tools offered on our website are handmade with precision and care. Variations in appearance may occur due to the nature of hand craftsmanship. Prices listed on our website are in Canadian dollars (CAD). We reserve the right to change prices without prior notice. Product availability is subject to stock levels. We strive to keep our website updated, but in the rare event of a discrepancy, we will contact you directly to resolve the issue.

Shipping and Delivery

We offer free shipping to Canada and the United States. Any duties, taxes, or fees imposed by US customs are the responsibility of the customer. We believe handmade tools are duty-exempt, but it is the customer’s responsibility to confirm with local authorities. Please allow 1-2 weeks for delivery. Delays may occur due to unforeseen circumstances or remote locations.

Returns and Refunds

If you are not completely satisfied with your purchase, you may return unused tools within 30 days of receipt for a full refund or exchange. Tools must be in their original condition, and the customer is responsible for return shipping costs unless the return is due to an error on our part. Refunds will be processed within 7 business days after the returned item is received and inspected.

Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Jawbone Tools and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

Limitation of Liability

Jawbone Tools is not liable for damages or injuries resulting from the misuse of our products. Always use our tools in accordance with recommended safety guidelines. We strive to ensure our website is accurate and functional. However, we are not responsible for errors, interruptions, or inaccuracies in website content.

Privacy Policy

We value your privacy and handle your personal information in compliance with applicable Canadian and US privacy laws. Please review our Privacy Policy for more details.

Governing Law

For Canadian customers, these terms and conditions are governed by the laws of the Province of Ontario, Canada. For customers in the United States, these terms are governed by the laws of the State of New York.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these terms, please contact us:

Email: robin@jawbonetools.ca

Thank you for choosing Jawbone Tools. We value your trust and look forward to serving you!